Storage Hardware Support
we understand the critical role that robust storage infrastructure plays in today's digital landscape. We are dedicated to providing unparalleled support for a wide range of storage hardware, ensuring seamless performance and reliability for your data storage needs.
Key Features:
-
Multi-vendor Compatibility: Whether you're using storage solutions from leading manufacturers or niche providers, We offers support for a diverse array of storage hardware, ensuring flexibility and adaptability.
-
Expert Guidance: Access a wealth of knowledge from our team of storage experts. Our guides, tutorials, and troubleshooting resources empower you with the information needed to optimize and troubleshoot your storage hardware effectively.
-
Comprehensive Solutions: From RAID configurations to NAS setups, our Experts can covers a broad spectrum of storage solutions. Find detailed information on setup, maintenance, and best practices to maximize the performance and lifespan of your storage hardware.
Customizable Service Levels
Adjust service levels or add and delete equipment from your storage maintenance contract at any time.
7 x 24 x 4
​
-
24 hours a day, 7 days a week
​
-
Initial phone-based diagnosis
​
-
Field Engineer on-site (if required) within 4 hours after customer contact
5 x 9 x 4
​
-
8:00 AM to 5:00 PM, Monday through Friday
​
-
Initial phone-based diagnosis
​
-
Field Engineer on-site (if required) within 4 hours after customer contact
Next Day
​
-
Initial phone-based diagnosis
​
-
Field Engineer on-site (if required) the following business day after customer contact
​